FAQ
 

  1. Whom is IDA’s Short Term Dive Protection designed for?
  2. What is this programme about?
  3. Why choose IDA?
  4. How to sign up?
  5. Ok, I've signed up. What’s next?
  6. How do I activate the insurance plans for my clients?
  7. Are these plans valid worldwide?
  8. What do my customers get?


1. Whom is IDA’s Short Term Dive Protection designed for?
For all diving centres, schools and clubs based in Spain.
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2. What is this programme about?
By signing up, diving centres can provide their own clients with insurance plans of variable duration. The quality of medical assistance is guaranteed by DAN Europe.
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3. Why choose IDA?
Because it gives you a convenient tool to cover your customers. Thanks to the free emergency number, to the DAN Europe Alarm Center available 24/7 and to DAN’s more than 30-years-long experience, you can provide them with a reliable service at competitive prices.
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4. How to sign up?
You have to “register your dive center” and follow the instructions you will be receiving by e-mail. The application process is entirely free of charge.
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5. Ok, I've signed up. What’s next?
Now, all it takes to get it started is top up your credit. To do so, please go the “Top-up” section of your Short Term Partner account and select the amount you prefer.
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6. How do I activate the insurance plans for my clients?
After you top up your credit:

  • Sign in
  • Click on “Short Term Partner”
  • Select the plan duration
  • Insert your customer’s personal details
  • Confirm selection

Once you do this, the cost of the plan will be subtracted from the current balance.
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7. Are these plans valid worldwide?
The 365-days plan is valid worldwide. Those lasting less than one year are only active within the Spanish territory.
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8. What do my customers get?
They get a confirmation e-mail with a summary of the insurance cover they have paid for. If you activate an annual plan, you can hand them a plastic card too.